Question 1

Where are AvalonX supplements made?

Accepted Answer

Manufactured in GMP-certified facilities. Fulfillment is handled by MD Logic Health.

Question 2

Are the products third-party tested?

Accepted Answer

Yes. Raw materials and finished products are third-party tested for contaminants including heavy metals and mold, alongside identity and potency verification.

Question 3

Why amber glass instead of plastic?

Accepted Answer

Amber glass helps protect light-sensitive ingredients while reducing reliance on plastic bottles. It is heavier and costs more to ship, and we absorbed that rather than compromise the formula.

Question 4

Do your capsules contain phthalates?

Accepted Answer

No. Some enteric and delayed-release coatings may use plasticizers, including phthalates. Ours do not, including the delayed-release Serrapeptase 125 capsule.

Question 5

Do you use proprietary blends?

Accepted Answer

No. AvalonX does not use proprietary blends to conceal a formula's contents. Every ingredient is disclosed on the product label. Product pages provide detailed ingredient and serving information; Digest's complete enzyme activity panel appears on the bottle's peel-back label.

Question 6

Are the products vegan and allergen free?

Accepted Answer

The capsules are vegan. Formulas are free from milk, soy, egg, fish, peanuts, crustacean shellfish, tree nuts, sesame, wheat and gluten, with no artificial colors or flavors. Check each product's supplement facts panel for its specific statement.

Question 7

Can I take several AvalonX products together?

Accepted Answer

They are designed to be complementary, for example Magnesium 8 for broad daily coverage and Magnesium Nightcap to help support sleep. Always confirm your personal regimen with your healthcare practitioner.

Question 8

How long does shipping take?

Accepted Answer

Orders are fulfilled by MD Logic Health. Normal order processing can take 1-3 business days, Monday through Friday, and Standard Ground delivery within the continental United States generally takes 4-6 business days after processing.

Question 9

What is your return policy?

Accepted Answer

Unused products in their original packaging may be eligible for return within 30 calendar days of delivery. Email contact@avalonx.us with your order number to request return instructions. A 15% restocking fee applies, and original shipping and return-shipping costs are nonrefundable.

Question 10

Do you ship internationally?

Accepted Answer

International availability varies by product and destination, and the destinations available during checkout determine current eligibility. International customers are responsible for import restrictions, duties and taxes. International purchases are not eligible for returns, exchanges or refunds.

Question 11

Are these products safe during pregnancy or with medication?

Accepted Answer

Consult your healthcare practitioner before beginning any supplement, particularly if you are pregnant, nursing, or taking medication.

Question 12

How do I contact you?

Accepted Answer

Email contact@avalonx.us, or use the contact form on this site. We answer every message.

Frequently asked questions.

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